Privacy Policy

1. Overview

This Privacy Policy explains how Camp Easy Ride collects, uses, shares, and protects information when you visit CampEasyRide.com, make a reservation, contact us, sign up for updates, interact with us on social media, or use related services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information you provide directly, information collected automatically, and information from service providers or event partners.

• Contact information: name, email address, phone number, mailing address, and social media contact details.
• Reservation information: event selection, package choice, guest names, check-in details, add-ons, special requests, and reservation history.
• Payment information: billing details, transaction records, payment status, and limited payment references. Full card details are typically handled by third-party payment processors.
• Communications: messages, support requests, reviews, survey responses, and customer service notes.
• Device and usage information: IP address, browser type, device type, pages viewed, links clicked, referral pages, approximate location, and cookie or analytics data.

3. How We Use Information

Camp Easy Ride may use information to operate the website, process reservations, deliver services, improve guest experiences, and communicate with you.

• Process bookings, deposits, payments, refunds, credits, and reservation changes.
• Send confirmations, event updates, check-in details, policy notices, and support messages.
• Prepare camp layouts, guest lists, hospitality planning, and service logistics.
• Respond to questions, reviews, feedback, disputes, or safety concerns.
• Market Camp Easy Ride events, promotions, updates, and related services where permitted by law.
• Protect our website, guests, staff, property, and business from fraud, misuse, security issues, or illegal activity.
• Comply with legal, tax, accounting, insurance, venue, and operational obligations.

4. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, embedded content, and similar technologies to remember preferences, understand traffic, measure marketing performance, improve pages, and help keep the website secure.

You can usually adjust cookie settings through your browser. Some website features may not work as intended if cookies are disabled.

5. How We Share Information

We do not sell personal information in the traditional sense. We may share information when needed to provide services, operate our business, or comply with the law.

• Service providers: booking systems, payment processors, email tools, website hosts, analytics providers, marketing platforms, customer support tools, and IT vendors.
• Event and venue partners: when needed for check-in, credentialing, safety, security, access control, guest lists, or event operations.
• Legal and safety purposes: when required by law or when we believe disclosure is necessary to protect rights, safety, guests, staff, property, or the integrity of our services.
• Business transfers: if Camp Easy Ride is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

6. Marketing Communications

If you sign up for updates, make a reservation, or otherwise provide contact information, we may send event announcements, promotions, reminders, and related communications. You can opt out of promotional emails by using the unsubscribe link in the message or contacting us. We may still send non-promotional messages related to reservations, transactions, safety, or policy updates.

7. Data Retention

We keep information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, enforce agreements, prevent fraud, and support business operations. Retention periods may vary based on the type of information and the reason it was collected.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, payment system, email platform, or internet transmission can be guaranteed to be completely secure. Please use care when sending sensitive information online.

9. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information. You may also have rights to object to certain processing or opt out of certain sharing or marketing activities.

To make a privacy request, contact us through campeasyride.com/contact. We may need to verify your identity before completing a request.

10. State Privacy Notices

Some U.S. state privacy laws provide additional rights regarding personal information. Camp Easy Ride does not knowingly sell personal information for money. If we use advertising or analytics tools that are considered "sharing" or "targeted advertising" under certain laws, you may have the right to opt out where those laws apply.

11. Children's Privacy

Camp Easy Ride services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may link to venue websites, ticketing platforms, reservation portals, payment processors, social media pages, maps, and other third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website or services after an update means the revised policy applies.

14. Contact

Questions about this Privacy Policy or privacy requests may be sent through the contact options available at campeasyride.com/contact.